Seduction of every woman

How do I return my purchase?

It couldn't be easier. We offer free returns by post for all online orders delivered within Australia. Unfortunately, we cannot offer Free Returns for international orders. If you need to return an international order, please email Jaspa King.

 

We want to make your shopping experience as simple as possible. To organise a return:

 

  1. Please email Returns@jaspaking.com.au

  2. In the email subject line, please type "Return"

  3. In the body of the email, please add in your Order Number details

  4. The Jaspa King returns team will email you a PDF label

  5. Please print out this label

  6. Attach your returns label onto the external package, ensuring any original delivery labels are covered.

  7. Please drop off the labelled package to your local Australia Post Office.

  8. Once the package has been received at our Sydney Distribution Centre, we will process your return within 5 working days.

                                    

 

Notes:

  1. All products must be returned with the original packaging and swing tags attached to the products. 

  2. To us, the branded shoe box is just as important as the shoes themselves, so unfortunately we cannot accept shoes back for an exchange or refund without the shoe box.

  3. The shoe box must be returned undamaged.

  4. We cannot accept hygiene items like earrings back for return.

 
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