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Terms & Conditions

www.jaspaking.com.au is the shopping website of Jaspa King (Website) that allows consumers to browse, select and purchase products from Jaspa King. We are Jaspa King Pty Ltd, ABN 43 162 655 254.
 

Use of the Jaspa King Website is subject to acceptance of these Terms and Conditions. By subscribing to Jaspa King you are agreeing to all conditions set out below.

 

Disclaimer and Liability

Every effort has been made to ensure the information contained on the Website is correct, however Jaspa King makes no warranty as to the accuracy, comprehensiveness, or correctness of any products on the Website, and provides all products on an "as is" basis.

Jaspa King, including our partners, directors, officers, shareholders, employees, agents, contractors, and other third parties associated with running the Website, to the maximum extent permitted by law, disclaim all liability and responsibility for any loss or damage that might be suffered by you or any third party caused by the Website or the products sold on it including, without limitation, loss or damage suffered as a result of negligence.

 

Prohibitions

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Jaspa King will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

 

Privacy

For information on how we collect and handle personal information please see our Privacy Policy.

 

Personal Information

In order to purchase products from the Website, you will need to create a Jaspa King account prior to making a purchase.  You must also create a Jaspa King account to engage with the Jaspa King community to make comments on our Website.

As an account holder you are required to provide Jaspa King with accurate personal information including a valid email address. Provision of another person’s details as your own will not be deemed acceptable.

As an aide to fraud prevention we may require proof of identification of the cardholder prior to releasing the order.

Any personal information collected by Jaspa King shall not be disclosed to any third party unrelated to Jaspa King’s business unless such a disclosure is authorised or required by law, or you have expressly consented to such a disclosure. Jaspa King otherwise relies on its Privacy Policy.

 

Credit Card Information & Payment

To place an order with Jaspa King you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us.

Credit card information collected for the purpose of payment of products purchased at Jaspa King will be stored securely using a PCI DSS compliant solution.

Credit card information will be masked on your account and will not be visible to Jaspa King Customer Service operators.

Provision of credit card information as payment for the products constitutes an agreement for your purchase of the selected products.

You must not pay or attempt to pay for products using fraudulent credit card information.

 

Security of Your Account

If you create an account with Jaspa King you will be required to provide a password. You acknowledge that you are solely responsible for maintaining the security of your password.

Each time you use the password, you will be deemed to be authorised to access and use the Website in a manner consistent with these Terms & Conditions. This means that you are responsible for any products purchased using your account details.

You must notify Jaspa King if at any time you believe someone has access to your password. 

 

Reviews and Comments

You may post reviews and make, comments on the content on our Website. The content however must not be illegal, obscene, threatening, defamatory, infringing of intellectual property rights, invasive of privacy, or otherwise objectionable to third parties and is not permitted to consist of or contain software viruses, commercial solicitation, mass mailings, or any form of "spam". Jaspa King reserves the right to remove such content at any time, and without notice to you.

If you post content, and unless we indicate otherwise, you grant Jaspa King a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, distribute, and display such content on its Website and on any other marketing material Jaspa King may create.

 

Pricing and GST

All prices on the Website are quoted in Australian dollars and include GST.

Purchases made from New Zealand and delivered to New Zealand do not include GST.

All prices are subject to change. All prices displayed on this Website are only valid online at the time shown.

 

Stock availability

Jaspa King attempts to present the availability of stock accurately however stock availability constantly varies and is only valid at the time shown.

If an ordered item is not available or we are unable to fulfil your order we may attempt to arrange an alternative item or will provide a full refund.

If you discover that you have made a mistake with your Order after you have submitted it to the Site, please contact cs@jaspaking.com.au immediately. However, we cannot guarantee that we will be able to amend your Order in accordance with your instructions.

 

Customer Communications

For information on how Jaspa King will communicate with you please see our Privacy Policy.

 

Order Cancellations

Once you have placed your order, Jaspa King are unable to cancel, add, remove or make changes to your order including your delivery details, items, colours, sizes or removing the items from your order.

Jaspa King also reserves the right to cancel your order if:

· You provide an unauthorised credit card

· We are unable to process payment on the credit card provided

· You provide invalid personal details

· If, when required, you cannot provide acceptable proof of identity

· The product has become unavailable

· If, for any reason, we don’t reasonably believe we can successfully complete delivery

 

Jaspa King will attempt to notify you before cancelling your order.

 

Suspension, Termination and Effect of Termination

If you breach these terms and conditions, Jaspa King reserves the right to suspend or terminate your account at any time without prior notice to you. If your account is suspended or terminated, you will not be able to access the Website.

If you are awaiting delivery of products, Jaspa King reserves the right to cancel your order. A refund may be issued to the credit card provided during the purchase process.

 

Delivery

Orders made on weekends and public holidays will be dispatched the next business day.

We aim to deliver the Product to you at the place of delivery requested by you in your Order.

We aim to deliver within the time indicated by us at the time of your Order (and updated in the Confirmation of Order) but we cannot promise an exact date when you submit your Order or at the Confirmation of Order. We always aim to deliver within 2 working days from the suggested date of any Order which we accept but we cannot guarantee any firm delivery dates.

We shall aim to let you know if we expect that we are unable to meet our estimated delivery date, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

On delivery of the Product, you may be required to sign for delivery, unless you grant us ‘authority to leave’ pursuant to next clause. You agree to inspect the Product for any obvious faults, defects or damage before you sign for delivery. You need to keep receipt of the delivered Product in case of future discussions with us about it.

You may grant us an ‘authority to leave’ when placing your Order. If you do, you understand and agree that this authority to leave gives us and/or our selected couriers permission to leave the Order in question unattended by the front door – or, where applicable, at the reception or concierge’s desk – of the delivery address without obtaining a signature confirming delivery at the delivery location. In such circumstances, you understand and agree that by granting us authority to leave, we and our couriers are released of all responsibility and liability for the Orders delivered and left unattended, and that this responsibility and liability transfer to you on delivery.

Please note that it might not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us when you make your Order and arrange for cancellation of the Order or delivery to an alternative delivery address.

We deliver in our standard packaging.

Unless otherwise specified, all risk in the Product shall pass to you upon delivery, except that, where delivery is delayed due to a breach of your obligations under a Contract, risk shall pass at the date when delivery would have occurred but for your breach. From the time when risk passes to you, we will not be liable for loss or destruction of the Product.

You must take care when opening the Product so as not to damage it, particularly when using any sharp instruments.

You shall ensure that you are ready for safe receipt of the Product without undue delay and at any time reasonably specified by us.

If you are not available to take delivery or collection, we may leave a card giving you instructions on either re- delivery or collection from the carrier.

It is your responsibility to ensure that the Products are sufficient and suitable for your purposes and meet your individual requirements. We do not warrant that the Products will meet your individual requirements. You acknowledge that the Products are standard and not made bespoke to fit any particular requirements that you may have.

 

Returns

Jaspa King warrant that:

  1. The Product will be delivered undamaged in the quantities ordered; and
  2. The Product will conform with the manufacturer's latest published instructions as set out on the Site or in our Product material at the time of your Order.

The Product is intended to be used strictly in accordance with the manufacturer's latest published instructions as set out on the Site or as on the Product itself. It is your responsibility to ensure that you use the Product strictly in accordance with those instructions.

If the product is faulty when you receive it you may choose to return the product to Jaspa King for a full refund. Faults will be assessed by our Contact Centre and we may also consult with the supplier or manufacturer. If the product is found to be faulty you will receive a full refund, otherwise the product will be returned to you.

 

Refunds

Refunds will only be issued in accordance with our returns policy and will only be made to the original account used for payment. In some limited circumstances we may make a refund to an alternate account if the original has been cancelled or is not available.

 

Loss of Goods

The risk of loss of goods shall be passed to you upon our delivery of the product to Jaspa King nominated delivery company. In the case of New Zealand deliveries you authorise for the goods to be left at your specified address and your order will have been taken to be delivered as if they had been signed for. Jaspa King will not be held responsible for any loss, damage or liability as a result of this authority.

 

Links

The Website may contain links to other websites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such other website.

 

Vouchers and Promotions

Jaspa King uses vouchers for promotional purposes from time to time. Vouchers are in Australian Dollars (AUD), attached to minimum order amounts pre discounts in AUD incl. GST and validity dates as specified on the promotional material or on the promotional landing page or otherwise the vouchers are valid for 30 days. No cash redemption for a voucher code is possible. The vouchers are a one-time offer off the total invoice amount and may be limited to a certain product quantity or brand. The vouchers cannot be used in conjunction with Sales stock. Each voucher code may only be used once per customer by entering it during checkout and by clicking "Apply Voucher". By submitting your email address on the promotional pages on www.jaspaking.com.au you agree to receive our Jaspa King newsletter with updates on new arrivals.

Promotional vouchers do not include free returns unless specified on the voucher.

 

Disputes

This contract will be governed by the laws of New South Wales, Australia. Any dispute arising out of your use of the Website, or the products purchased on it, will be subject to the exclusive courts of that jurisdiction.

 

Security

When you register your personal details to establish an account or to place an order, a secure server is used. Secure Sockets Layer (SSL) encrypts the information you send through this website. Jaspa King makes no warranty in respect of the strength or effectiveness of that encryption and accept no responsibility for events arising from unauthorised access of the information you provide.

 

Advertising on the Site

We shall use our reasonable endeavours to comply with any relevant regulations relating to the Site published by the Advertising Standards Authority.

 

Copyright

All information, text, material, graphics, software and advertisements on the Website are Copyright (c) of Jaspa King its suppliers and/or licensors, unless expressly indicated as otherwise.

The Website content is protected by Australian and international copyright and trade mark laws.

You must not modify, copy or distribute the Website content in any way except as expressly provided for on the website or expressly authorised in writing by Jaspa King.

You must not frame or embed in another website any of the material appearing on this website without our prior written consent.

You may use the content of this Website only for the purpose of shopping on this Website or placing an order on this Website and for no other purpose.

 

Changes to Terms and Conditions

Jaspa King reserves the right to change these Terms and Conditions of its service without informing you. You should check our Website regularly for any updated Terms and Conditions. However, continued use of the Site will be deemed to constitute acceptance of the new Terms and Conditions.

The Terms and Conditions for existing orders shall be upheld by Jaspa King.

 

 
Copyright © 2018 Jaspa King.